All Quiet Glossary
Your go-to guide for incident management terms used at All Quiet, with simple and quick explanations.
-
Alert Payload
A collection of data that provides detailed information about an alert generated by a monitoring tool.
-
API Monitoring
Oversee APIs to ensure their performance, availability, and functional correctness.
-
MTTA
MTTA, also referred to as Mean Time to Acknowledge, is one of the most important incident repsonse metrics.
-
MTTA vs. MTTR
The difference between MTTA and MTTR and why both are very important metrics for your incident response.
-
MTTR
MTTR, or Mean Time To Resolution, tracks the average time is takes to resolve incidents after they pop up.
-
On-Call Compensation
Refers to the payment employees receive for being available to work outside their regular hours.
-
On-Call Management
Refers to the practices that organizations use to handle after-hours support and incident response.
-
Status Pages
Providing live updates on the health and performance of a company’s services, systems, or applications.
-
Webhooks
Webhooks allow one application to send event specific, real-time data to another application.
-
Website Monitoring
Website Monitoring tracks the availability, performance, and functionality of a website.
Resources
Compare
© 2024 All Quiet GmbH. All rights reserved.