Create incidents from Inbounding Emails with All Quiet

In All Quiet, incidents can be created from inbounding emails. You can set up unique email addresses that when contacted automatically generate incidents based on the email content. This integration is a great way to efficiently create, manage and resolve incidents based on emails sent by customers or internal email feedback.

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Don't miss any alerts from incidents reported via Email

Utilize All Quiet’s multi-channel notifications to adapt alerting to your team’s needs. Customize your communication preferences by selecting the desired channels, prioritize by incident severity and use smart notification delays to minimize noise.

Phone Calls for Inbounding Emails

We will call you 24/7 to inform you about issues, depending on your communication preferences.

All Quiet

5m ago

Urgent Call

Email alertsfor Inbounding Emails

You’re old school? No worries, we forward the issues from your public inbound address to each team memeber's email account.

All Quiet

now

✅ Resolved: Email
✅ Resolved by Sandra

iOS or Android Push Notifications for Inbounding Emails

Get alerted with our native apps. Override do-not-disturb mode (Android) and allow critical alerts (iOS) to never miss any incidents.

⛔️ Critical: Email

10m ago

🔧 Created by Email

Slack or other Outbound Integrations for Inbounding Emails

Get alerted in your communication tool of choice, whether is Slack, Discord, Google Chat or any else. Collaborate with your team to minimize time to resolve.

All Quiet (Bot)
#incidents_channel

3m ago

# 👩‍💻 Investigated by Sandra.

SMS for Inbounding Emails

Use SMS notifications to be informed about any updates on incidents.

All Quiet

1m ago

Resolved: Email
Resolved by Sandra.
https://allquiet.app/app/incidents/

Phone Calls for Inbounding Emails

We will call you 24/7 to inform you about issues, depending on your communication preferences.

All Quiet

5m ago

Urgent Call

Email alerts for Inbouding Emails

You’re old school? No worries, we forward the issues from your public inbound address to each team memeber's email account.

All Quiet

now

✅ Resolved: Email
✅ Resolved by Sandra

iOS or Android Push Notifications for Inbounding Emails

Get alerted with our native apps. Override do-not-disturb mode (Android) and allow critical alerts (iOS) to never miss any incidents.

⛔️ Critical: Email

10m ago

🔧 Created by Email

Slack or other Outbound Integrations for Inbounding Emails

Get alerted in the communication tool of choice, whether is Slack, Discord, Google Chat or any else. Collaborate with your team to minimize time to resolve.

All Quiet (Bot)
#incidents_channel

3m ago

# 👩‍💻 Investigated by Sandra.

SMS for Inbounding Emails

Use SMS notifications to be informed about any updates on incidents.

All Quiet

1m ago

Resolved: Email
Resolved by Sandra.
https://allquiet.app/app/incidents/

How Inbound Emails integrate with All Quiet

Set Up Integration

Connect All Quiet and create incidents from Inbounding Emails in a matter of minutes.

Integration Guide

Utilize On-call Escalations

All Quiet’s on-call schedules and escalation policies adapt to your team’s needs. From now on, on-call team members will be notified about incidents created from Inbounding Emails.

Get Alerted, Collaborate & Resolve

Select our native iOS and Android Apps, email, SMS, voice call and / or outbound integrations to get alerted. Utilize the tools you know and love to minimize time to resolve your incidents.

Learn from Weekly Reports

Analyze your team’s performance with weekly and on-demand engagement reports. Keep track of important KPIs, such as Mean Time To Respond (MTTR) and percentage of resolved incidents to improve week-over-week.