Modern On-Call Management
Our flexible on-call management system adapts to your teamโs needs. Create unlimited schedules, custom on-call rotas and use automatic escalations to minimize mean time to resolution (MTTR).
On-Call For Your Team
Our on-call scheduling software allows maximum flexibility. Build your on-call calendar with different schedules, rotations and escalation policies. React to temporary changes with our overrides feature.
Schedules ๐๏ธ
Create and customize as many schedules as you like. Each schedule can be activated for certain times and days of a week. Classic setups are follow-the-sun and weekday-weekend schedules. These setups ensure that team members are sharing the burden of on-call and have time to rest. ๐ด
Learn more on Schedulesโ๏ธ Everyday 08:00 - 20:00
James Watson
๐ Every night 20:00 - 08:00
Sandra Mayer
On-Call Rotations ๐
Each schedule can be expanded with on-call rotations. Add as many rotations as you like. Customize the frequency and handoff times of your rotations. Rotations are a great way to share weekend on-call responsibilities between team members. ๐๏ธ
Learn more on RotationsSaturday - Sunday |
rotates weekly
James Watson
Week 1Sandra Mayer
Week 2Michael Brown
Week 3Escalation Policies โฌ๏ธ
Add additional escalation tiers to your teams on-call calendar. Use extra tiers to automatically inform further team members after a certain period of time if issues werenโt acknowledged. Or build a โsafety netโ layer that only comes into play with our fill-up feature, ensuring there are no gaps in your teamโs on-call calendar.
Learn more on Escalation PoliciesEscalation Tier 1
โ๏ธ Everyday
Jessica Smith
escalates automatically after 10 min to
Escalation Tier 2
โ๏ธ Everyday
Michael Brown
Sandra Mayer
Holiday, Maintenance & Other Overrides ๐๏ธ
Use overrides to make temporary adjustments to your teamโs on-call calendar. If you or your team member is sick or on vacation, simply select another team member to fill the vacant on-call shifts. Or set the whole calendar in maintenance mode to reduce noise during repairs.
Learn more on Maintenance & OverridesSick Day
Monday, September 14
Jessica Smith
Replace with
Monday, September 14
Michael Brown
Ready to try it out yourself? Set up your teamโs on-call management for free and test it with our free 30-day trial.
Master the whole Incident Management Cycle
๐จ Multi-Channel Alerting
We ensure your on-call team members will be notified. Select your notification preferences from SMS, Voice Call, Email and Push Notifications to our native Apps and outbound integrations, such as Slack.
๐ข Website Monitoring
Stellar incident management starts with great monitoring. Add our Website / API Monitor to your observability stack. Set up in just 2 minutes, itโs an easy yet rock-solid way of checking your applicationโs sanity. Monitoring is a complimentary feature of all our pricing plans.
๐ฆ Status Pages
Increase customer trust with Status Pages. Weโve created a simple and engaging way to keep customers informed during incidents and maintenances. Update your users in real-time, don't lose any time on the way to resolution.
๐ฌ Incident Response
Engage within familiar surroundings to resolve issues most efficiently. Connect tools like Slack and Google Chat for alerting and communication, use project management tools like Linear and Jira for more complex issues and prepare post-mortems with Notion or Confluence.
๐ Insights & Reports
Learn from the past. Our engagement report features important KPIs like MTTA, MTTR and number of incidents. Monitor your performance and improve overall efficiency.
๐ต On-Call Compensation
Accurately track on-call hours of your team. We automatically log all on-call shifts, allowing you to effortlessly take care of fair compensation.
๐ Select From 30+ Integrations
-
AWS Amazon CloudWatch
-
Datadog
-
Google Cloud Monitoring
-
Grafana
-
Linear
-
Slack
Most popular integrations
Trusted by the World's Leading Tech Teams
Compare
© 2024 All Quiet GmbH. All rights reserved.