Leveraging Discord with All Quiet: Integrating Your Communication Channel for Alerts


Published: Friday, 01 December 2023

🤖 Streamline Your Team Communication: Learn how to integrate Discord, a key communication channel for many teams, with All Quiet for effective alert management.

This guide offers a concise overview of how to connect Discord with All Quiet, enabling teams to receive and interact with incident notifications directly within Discord. We'll cover the essential steps for seamless integration, transforming Discord into an effective hub for incident management and response.

Create Outbound Integration

  1. Click on Integrations -> Outbound to navigate to the Outbound Integrations page.
  2. On the Outbound Integrations page, click "Create New Outbound Integration" in the top-right corner.
Outbound Integrations
  1. Enter a name for your integration in the Display Name field, such as "Discord".
  2. Select a team from the dropdown menu.
  3. In the Type section, choose Discord from the dropdown menu.
  4. After filling in all required details, click on the Create Integration button to finalize the setup.
Create Discord Outbound Integration

Add All Quiet to Your Server

Once you've successfully created your new outbound integration, you'll automatically be redirected to its details page.

  1. Observe that the installation status of the All Quiet integration is still pending.
  2. To complete the integration with your Discord server, click "Add to Discord".
Add to Discord

You'll be redirected to Discord, where you'll need to grant permissions to the All Quiet Discord app.

We request only the permissions essential for All Quiet to operate correctly. These permissions are utilized solely when you interact with the app and are never used for any other purpose.

  1. Select the servers where you wish to add All Quiet.
  2. Click "Continue".
Allow All Quiet

After granting All Quiet access to your Discord servers, you'll be redirected back to the integration page. Notice that the Installation Status now reads "Installed".

  1. For All Quiet to send incidents to your Discord channels, you must select at least one channel.
  2. Click "Update Channels" to confirm your channel selections.
Installation Status

Engage with Incidents Directly in Discord

Whenever you engage with incidents via All Quiet, the Discord integration sends an interactive message to your designated channels. This allows for seamless incident management, mirroring the experience of our iOS, Android, and Web Apps, all within Discord.

Engage with Incidents Directly in Discord

To summarize, integrating Discord with All Quiet enhances your team's ability to manage incidents efficiently. By following the steps outlined in this guide, you can set up a robust communication channel where incident notifications and interactions are seamlessly handled within Discord. This integration not only streamlines the incident response process but also ensures that your team stays connected and informed, leveraging the familiar interface of Discord for effective incident management.

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