New Integration: GitLab Two-Way Sync for Incident Management

We updated our GitLab integration to support flexible workflows between your code and your on-call alerts. You can now sync GitLab work items and All Quiet incidents in three ways.

Integration Options

How it Works

• Outbound (All Quiet to GitLab): All Quiet creates a GitLab work item when you forward an incident automatically, manually or via specific routing rules. The system updates the GitLab ticket as the incident status changes.
• Inbound (GitLab to All Quiet): New GitLab work items trigger All Quiet incidents based on your criteria. You can also configure GitLab to resolve or reopen incidents.
• Two-Way Sync: This mode keeps both platforms identical. It ensures your team sees the same data whether they work in GitLab or the All Quiet app.

Why this matters

This update reduces manual work and prevents data silos. By linking GitLab work items directly to our incident management system, your workflows are automized and information is automatically handled in sync across both systems.

Here’s how to set it up: https://docs.allquiet.app/integrations/outbound/gitlab