Streamline alerting and incident collaboration in Mattermost with All Quiet

Mattermost is an open-source collaboration platform that enables team communication through channels, direct messaging, and integrations. After integrating Mattermost with All Quiet, incidents from your whole monitoring and observability stack will automatically be sent to your team's channels, alerting your on-call colleagues if there's anything wrong. Enable Dynamic Channels to auto-create a dedicated incident war room per qualifying incident, invite on-call responders, and optionally archive channels when incidents resolve. You can also create new incidents directly from Mattermost using slash commands.

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Manage the whole incident cycle in Mattermost

Utilize All Quiet’s incident management platform to streamline alerts from your whole observability and monitoring stack in Mattermost. Communicate and collaborate to reduce mean time to resolution (MTTR). Customize your communication preferences by selecting the desired channels, filter by incident severity and use smart notification delays to minimize noise.

Inbound Integrations

Real-time Alerts to Mattermost

Get streamlined alerts from you whole tech stack and collaborate in Mattermost. Update and resolve incident directly from your channels.

All Quiet
#incidents_channel

1m ago

# 👩‍💻 Investigated by Sandra.

Automatic incident war rooms in Mattermost

All Quiet Dynamic Channels create a dedicated incident channel for each qualifying incident — a focused war room where on-call responders collaborate while your main team channels stay clean.

incidents

shared channel

New incident: Database outage

auto-create

inc-20260810-outage-a1b2

war room

Critical

On-call invited

Dedicated channel per incident

Enable Create dedicated channel per incident and All Quiet automatically spins up a war room in Mattermost for qualifying severities — in addition to alerts in your configured channels.

Severity-based triggering

Choose which severities open a war room. Route Critical production incidents to dedicated channels while lower-severity alerts stay in shared channels.

Predictable channel names

Generated names follow a consistent pattern such as #inc-20260810-database-outage-a1b2 — prefix, date, title slug, and short incident id — so responders find the right room instantly.

On-call invites

On-call members are invited into the dedicated channel automatically. Disable invites per integration if your team prefers manual joins.

Private or public channels

Create private war rooms for sensitive incidents or public channels when broader visibility helps coordination.

Archive on resolve

Optionally archive the dedicated incident channel when an incident is resolved or archived. Configure a delay so teams can finish handoff before the war room is archived.

Frequently asked questions

Does All Quiet create a Mattermost channel for every incident?

No. Dedicated incident channels are optional. When enabled, All Quiet creates a separate incident war room only for severities you select — for example Critical incidents only — in addition to your configured team channels.

What happens to the dedicated incident channel when the incident is resolved?

You can optionally archive the channel when an incident is resolved or archived. Set a delay in minutes, hours, or days so the war room stays available for handoff notes before All Quiet archives it.

Who gets notified about a new incident war room in Mattermost?

By default, on-call members are invited into the dedicated Mattermost channel automatically. You can disable on-call invites per integration if your team prefers to join manually.

How are dedicated incident channel names generated in Mattermost?

All Quiet builds predictable channel names from a prefix (default inc), date, slugified incident title, and short incident id — for example #inc-20260810-database-outage-a1b2. You can customize the prefix in integration settings.

Can dedicated incident channels in Mattermost be private?

Yes. For Mattermost, you can create private or public dedicated incident channels. Private channels keep sensitive incident discussion visible only to invited members.

How Mattermost integrates with All Quiet

Set Up Integration

Connect All Quiet with Mattermost in a matter of minutes. Follow our intuitive documentation to get it started.

Integration Guide

Utilize On-call Escalations & Routing Rules

All Quiet’s on-call schedules and escalation policies adapt to your team’s needs. From now on, on-call team members will be notified about alerts with Mattermost. Set up Routing rules to optimize alerting, e.g. filter for alert severity.

Get Alerted, Collaborate & Resolve

Send alerts from your whole tech stack to Mattermost. Streamline communication and collaborate amongst team members. Create, update and resolve incidents directly from your Mattermost integration.

Learn from Weekly reports

Analyze your teams performance with weekly and on-demand engagement reports. Keep track of important KPIs, such as Mean Time To Respond (MTTR) and percentage of resolved incidents to improve week-over-week.