Image Comparison of official migration path and independent incident response approach

Grafana OnCall OSS Sunsetting: Looking Beyond the 'Official' Migration Path

When an open-source project like Grafana OnCall OSS sunsets, most companies reflexively move to the "official" cloud version.

Updated: Tuesday, 24 March 2026

Published: Tuesday, 24 March 2026

The Strategy: Why "Official" Isn't Always Better

When an open-source project like Grafana OnCall OSS sunsets, most companies reflexively move to the "official" cloud version. In this case, that means Grafana Cloud IRM.

But for SRE and DevOps teams, the default path isn’t necessarily the best one. Before you migrate, look at two things:

1. What does the tool cost?
2. Do you need all the features you have to pay for?

Pricing for Engineers, Not Investors

Most incident management tools - PagerDuty, Opsgenie, and Grafana Cloud - are backed by Venture Capital or Private Equity. Their prices aren't just set by the value of the software; they are set by board members demanding 10x returns. You aren't just paying for an on-call platform. You are paying for their global sales teams, their marketing budgets, and their investors' exit strategies.

The All Quiet Difference

At All Quiet, we are revenue-funded. We don’t have a board demanding "upsells" or "expansion revenue." We focus on the product rather than the pitch. That’s why we can offer a simple pricing model that reflects how much you should really pay for an incident management tool.

You want to be able to add a backup manager or a secondary rotation without checking your budget every time. Our pricing is designed to stay out of your way as you grow, providing a predictable cost for a service that does what it’s supposed to do.

Complexity vs. Clarity

Grafana On-Call OSS is swallowed by a massive "all-in-one" observability platform. They are adding AI insights, synthetic monitoring and complex retrospectives. But ask yourself: Do you need a cockpit, or a steering wheel?

Many teams find that the UI in ‘enterprise’ platforms becomes slow and defocused. In a 3 AM incident, simplicity and clarity are what matter. You need to know what is broken, instantly.

Independence is Resiliency

Tool independence is key for a reliable incident response. Keep your dashboards in Grafana, your logs in Loki, and your metrics in Prometheus, but keep your "Action Layer" independent.

This separation ensures that if your primary observability provider has an outage, your alerting process is still standing. It’s the ultimate fail-safe.

The All Quiet Approach

We’ve built a simple comparison page to show you the technical differences. It includes a calculator that shows how much of your budget you'll save - enough to keep your team fueled with espresso long after the migration is over.