Outstanding Payload Mapping: Your Data, Your Incident

Customers keep telling us that our payload mapping engine feels outstanding compared to anything they've used before. It turns raw webhook data into actionable incidents without weeks of scripting or brittle middleware.

Most incident tools expect your observability stack to conform to their structure. When it doesn't, you end up maintaining transformations for the rest of your career. All Quiet takes the opposite approach. We meet your payloads where they are and make it effortless to shape them into the incidents your teams depend on.

Here's how our payload mapping engine eliminates friction and gives you total control over inbound data.

Map Any Payload Without Headaches

An Intuitive Flow With Instant Feedback

Our mapping UI evaluates attributes in order and shows the resulting incident preview as you build it. You see the exact impact of each mapping step without switching tabs or waiting for a deployment. The payload stays visible right above your mappings, so you can drag values into the structure you need with confidence.

Each attribute runs through its list of mappings sequentially. The output of one mapping becomes the input for the next, letting you compose transformations like JSONPath extraction followed by value remapping or formatting. When the final step resolves, the preview reflects it instantly.

Guided Setup Right Inside Your Workflow

You connect your monitoring tools via unique webhook URLs. Every payload appears in the mapping tab the moment it arrives, ready for you to use as a template. No mystery black boxes - just live data powering a live preview.

Handle Complex Payloads With Confidence

Multiple Structures, One Integration

If your observability tools send different shapes depending on the alert context, you can configure multiple mappings for the same attribute. We evaluate them in sequence and use the first one that resolves successfully, so your incidents stay consistent even when payloads don't.

Rich Evaluation Types

Choose the evaluation that fits the data in front of you - JSONPath and XPath for structured payloads, regex for free-form text, static values, conditional mappings, value maps, even concatenation and casing helpers. Every evaluation is purpose-built, so you don't need to write code to normalize payloads.

• JSONPath and XPath for precise field extraction, even in nested objects
• Regex with named groups to pull values out of plain text alerts
• Static and map values to enforce consistent naming
• Uppercase, lowercase, trimmed transformations to clean up inputs

Create Context-Rich Incidents

Reserved Attributes Covered

We surface the reserved and required attributes up front, so you can map title, status, severity, and other fundamentals without memorizing field names. Anything beyond that is up to you - add as many custom attributes as you need to tell the full story.

Variables That Reuse Your Work

Reference values you've already mapped with variables like {{ currentIncident.severity }} or pull context from previous incidents when updates arrive. It's a simple way to build narratives, combine attributes, or ensure updates stay consistent without duplicating logic.

Need to combine attributes into a single summary? Use static mappings with variables to stitch together plain-language updates that make sense to stakeholders, all within the same UI.

Test and Iterate Safely

Preview Every Change

As you tweak mappings, the incident preview updates in real time. You immediately see how incoming payloads will be transformed, so there are no surprises once alerts start flowing.

Trigger Dummy Incidents On Demand

Need to validate routing rules, notifications, or outbound integrations? Use the dummy incident trigger to simulate the full processing pipeline with your saved payload. You'll see the exact notifications and escalations your teams will receive before anything goes live.

Operational Benefits You Can Measure

Dramatically Faster Integrations

Teams cut integration time from days to minutes because every mapping lives in the UI. There's no waiting on engineers to deploy scripts or maintain bespoke middleware. You can adjust mappings the moment your monitoring tool changes its payload.

Consistent Incident Quality

With reserved attributes defined, custom fields enriched, and variables ensuring consistent language, every incident arrives ready for action. Stakeholders get the context they need, and responders spend their time fixing issues instead of deciphering alerts.

Get Started in Minutes

1. Create an inbound integration and grab the webhook URL.
2. Send a sample payload from your monitoring tool or via cURL.
3. Map attributes using the sequential evaluations that fit your data.
4. Trigger a dummy incident to validate routing, notifications, and downstream automations.

That's it. You now have a reliable, maintainable bridge between any alert source and your incident response workflow.

Conclusion: Your Data, Your Way

All Quiet's payload mapping engine was built for teams that want control without complexity. Whether your alerts are simple JSON, XML blobs, or quirky legacy formats, you can transform them into high-signal incidents in minutes.

Ready to see why customers call our payload mapping outstanding? Start your All Quiet journey today and never wrestle with brittle alert transformations again.

Questions? Drop us a note.

- Peer
CEO & Co-Founder of All Quiet