The SRE's Guide to Opsgenie Migration: All Quiet vs. ITSM Bloat

TL;DR

Atlassian is decommissioning standalone Opsgenie in April 2027. For a team of 50 engineers, migrating to JSM Premium to keep the technical on-call parity costs roughly 217% of the Opsgenie price ($11,970 compared to $26,000/year). All Quiet Pro provides 1:1 technical parity for $5,994/year, saving $20,006 annually while keeping your workflow standalone and SRE-focused.

The Migration Dilemma: Why "Standard" Isn't an Option

When the "Opsgenie is sunsetting" notification hits your dashboard, the path of least resistance seems to be Jira Service Management (JSM). However, for a Platform Engineer, the technical reality is more complex.

JSM Standard ($20/user/mo)^* is an ITSM ticketing tool, not a response platform. If you move here, you lose:

• On-Call Rotations: No native schedule management.
• Escalation Policies: No automated multi-tier routing.
• Heartbeat Monitoring: No way to "monitor the monitor".

The Verdict: JSM Standard is technically non-viable for 24/7 production reliability.

JSM Premium vs. All Quiet Pro: The Feature-to-Dollar Audit

To maintain the SRE workflows you have today, you must jump to JSM Premium ($52.16/user billed monthly for 50 users). Here is how the technical and financial investment breaks down for a 50-engineer organization:

The "Bloat" Analysis: In JSM Premium, roughly 70% of your budget pays for Change Management, Asset Databases (CMDB), and Service Catalogs. If your team lives in Terraform and Slack, you are paying a an enormous premium for features you will likely never configure.

Internal Justification: Technical USPs for Platform Teams

If you are considering a migration, focus on these three "Operational Efficiency" pillars that differentiate All Quiet from the Atlassian suite:

1. Infrastructure-as-Code (IaC) First

All Quiet is built for teams that manage infrastructure via Terraform, not UI clicks. Our Native Terraform Provider allows you to manage teams, users, and escalation tiers as code, avoiding the fragmented configuration often found in legacy ITSM tools.

2. The "Calm Engineering" Interface

JSM is a massive platform designed for helpdesks. All Quiet is a standalone tool designed for SREs. It's faster, has lower cognitive load, and focuses purely on incident signal-to-noise ratio.

3. Financial Sovereignty

Migrating to All Quiet doesn't just "save money", it reclaims budget.

• Savings vs. JSM Premium: $20,006/year.
• Savings vs. current Opsgenie: $5,976/year.
• 3-Year ROI: $60,018 in reclaimed engineering budget.

The 2026 Migration Checklist

Don't wait for the April 2027 hard deadline. A strategic migration takes 40-60 hours of evaluation and training.

• Validate Parity: Use our 30-day trial to map your current Opsgenie Escalation Policies to All Quiet Escalation Policies.
• Audit Compliance: Ensure our ISO 27001 certification meets your vendor security requirements.
• Execute via Terraform: Use our resource mapping guide to port your existing logic into All Quiet.

Final Summary

Migrating from Opsgenie to All Quiet is the most technically and financially sound path for modern engineering teams. By avoiding the 117% cost increase of JSM Premium, teams of 50+ engineers can save over $60,000 over three years while maintaining 1:1 on-call parity and an SRE-first developer experience.

But of course this is only the SRE perspective. If you want to find out whether we're right, sign-up to our 30-day free trial.

^* Opsgenie and JSM prices are based on the official Atlassian pricing pages as of January 14, 2026, assuming 50 paid licenses.
^** All Quiet pricing is based on an All Quiet Pro subscription with US hosting purchased on January 14, 2026.