Migrating from Opsgenie to All Quiet

Atlassian announced in March 2025, that Opsgenie will shut down in mid-2027. If your company still relies on Opsgenie for incident management, it's time to start planning your migration.

Migrating your incident response setup takes time: Mapping services, testing alerts, defining escalation schedules, onboarding teams. Waiting too long increases the risk of downtime and disruption for both your teams and your customers.

Why Opsgenie Worked (and Where It fell short)

Opsgenie helped teams wake the right person when something broke. A solid incident management tool for its time.

But as modern engineering teams scale, teams that have migrated from Opsgenie to All Quiet were mentioning some shortcomings:

Opsgenie was one of the first tools that gave on-call engineers real structure. But over the years - especially after becoming part of Atlassian - it grew heavy. Teams now spend more time configuring and managing the platform than actually improving their incident process.

What once felt empowering now feels like overhead, especially for lean, fast-moving teams without dedicated DevOps admins. The platform's age shows: features feel bolted on rather than designed for clarity.

Moving from Opsgenie to JIRA Service Management, might be the quickest way to solve the upcoming migration, no doubt about it. We're here to challenge the 'obvious' move to JSM.

Think of it as your landlord kicking you out of your apartment, then offering you the apartment below for a higher rent.

Or, you could find a calmer, cleaner, more modern apartment that actually fits what you need - for less. Might be the better way to go, right?

Your choice.

Turning Complexity and Noise into Clear Signals

Teams migrating to All Quiet often shared that managing alerts meant managing noise. Too many alerts. Too many rules. Too little visibility into what truly matters. When incidents get buried under irrelevant notifications, your tool becomes the problem, not the solution.

All Quiet was designed with that pain in mind, to reduce noise and create a calm alerting environment where critical alerts are prioritized over volume.

'Clear Signals > Alert Noise'

From babysitting integrations to frictionless focus

As teams scale, they often run into integrations that are brittle and unintuitive. Older platforms weren't built for today's flexible DevOps ecosystems. Every integration feels like a mini-project to maintain instead of something that 'just works'.

All Quiet approaches integrations differently. Our integrations are built around principles with automation and simplicity in mind so engineers building reliable infrastructure can connect tools without having to babysit them. The result is less friction and more focus.

Interruptions cause friction, focused engineers ship great features

Preparing for the Future

And here's the unavoidable truth: Every organization will need to switch platforms.

Either inside the Atlassian Suite to JSM (remember the metaphor of the landlord kicking you out) or to a more modern platform e.g. All Quiet.

That gives companies less than two years to find an alternative. The migration is not just necessary, it's strategic. Teams that move early can take the opportunity to simplify their incident process, modernize their workflows, and get ahead of the inevitable shift.

All Quiet offers a clean migration path with a modern architecture, Terraform support, and a focus on clarity over complexity.

Strategic migrations bring opportunity to optimize processes, last-minute migrations cause scrambles.

Looking Ahead: Why Plan Now

2027 might still feel distant, but migrating takes time and it's much better to start early than scramble later.

The key question isn't just which incident management tool to use. It's what kind of incident culture you want. Do you want constant noise, reactive firefighting, and stressed teams? Or do you want focused, calm, and resilient operations?

At All Quiet, we believe the future of incident management is calm. Start planning your migration now means your teams will be ready when Opsgenie is retired and you'll already be experiencing fewer alerts, faster MTTR and more hours of focused engineering time every week.

This article kicks off a series diving deeper into the Opsgenie → All Quiet Migration. Including how to manage the process with IaC (Infrastructure as Code) via Terraform and other practical migration methods.

Have questions about migrating or want to see how All Quiet feels in action? Let's talk..

– Niko
Co-Founder of All Quiet