GitHub ServiceNow Integration

Create ServiceNow issues from GitHub alerts automatically.

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The GitHub ServiceNow integration connects GitHub to ServiceNow through All Quiet. When GitHub sends an alert, All Quiet creates an incident, notifies the on-call engineer and opens a matching ServiceNow item. Setup takes a few minutes: send GitHub alerts to your All Quiet webhook URL, then connect ServiceNow in All Quiet.

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How the GitHub ServiceNow integration works

  1. 1

    Send GitHub alerts to All Quiet. Create an inbound integration of type GitHub in All Quiet and add the webhook URL in GitHub.

    GitHub setup guide
  2. 2

    Connect ServiceNow in All Quiet. Create an outbound integration of type ServiceNow.

    ServiceNow setup guide
  3. 3

    All Quiet creates an incident, notifies the on-call engineer and opens a matching ServiceNow item.

What you get

  • Incidents can start where your team already works
  • ServiceNow items created from incidents
  • No copy and paste between tools
  • Updates synced in both directions

FAQ

How do I connect GitHub to ServiceNow?

Create an inbound integration for GitHub in All Quiet and add its webhook URL in GitHub. Then create an outbound integration for ServiceNow. The GitHub setup guide and the ServiceNow setup guide on docs.allquiet.app walk through each step.

What does All Quiet add between GitHub and ServiceNow?

All Quiet turns each GitHub alert into an incident, notifies the engineer on call, escalates if nobody responds and keeps a record of the incident. ServiceNow receives the incident with that context.

Can I try the GitHub ServiceNow integration for free?

Yes. Start a free trial of All Quiet and connect GitHub and ServiceNow during the trial.

Where is my data hosted?

All Quiet is a European incident management platform: built in Berlin, with selectable EU data residency in Frankfurt, GDPR compliance, and ISO 27001 certification. Alert data for EU customers is stored and processed in Frankfurt. That matters for on-call specifically because alert and escalation data routinely contains production system details.

Connect GitHub alerts to ServiceNow via All Quiet. From Alert to ITSM Record in Seconds.

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