ServiceNow GitLab Integration

Create GitLab issues from ServiceNow alerts automatically.

Alert ⚠️

Create & Sync Issue

Alert ⚠️

Create & Sync Issue

The ServiceNow GitLab integration connects ServiceNow to GitLab through All Quiet. When ServiceNow sends an alert, All Quiet creates an incident, notifies the on-call engineer and opens a matching GitLab item. Setup takes a few minutes: send ServiceNow alerts to your All Quiet webhook URL, then connect GitLab in All Quiet.

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How the ServiceNow GitLab integration works

1

Send ServiceNow alerts to All Quiet. Create an inbound integration of type ServiceNow in All Quiet and add the webhook URL in ServiceNow.
ServiceNow setup guide
2

Connect GitLab in All Quiet. Create an outbound integration of type GitLab.
GitLab setup guide
3

All Quiet creates an incident, notifies the on-call engineer and opens a matching GitLab item.

What you get

Incidents can start where your team already works
GitLab items created from incidents
No copy and paste between tools
Updates synced in both directions

FAQ

How do I connect ServiceNow to GitLab?

Create an inbound integration for ServiceNow in All Quiet and add its webhook URL in ServiceNow. Then create an outbound integration for GitLab. The ServiceNow setup guide and the GitLab setup guide on docs.allquiet.app walk through each step.

What does All Quiet add between ServiceNow and GitLab?

All Quiet turns each ServiceNow alert into an incident, notifies the engineer on call, escalates if nobody responds and keeps a record of the incident. GitLab receives the incident with that context.

Can I try the ServiceNow GitLab integration for free?

Yes. Start a free trial of All Quiet and connect ServiceNow and GitLab during the trial.

Where is my data hosted?

All Quiet is a European incident management platform: built in Berlin, with selectable EU data residency in Frankfurt, GDPR compliance, and ISO 27001 certification. Alert data for EU customers is stored and processed in Frankfurt. That matters for on-call specifically because alert and escalation data routinely contains production system details.