Incident History and Audit Log Updates
Incident history is now a vertical timeline with day separators, gap rows between events, compact responder rows, and consistent action labels across all logs.
Published: Tuesday, 10 November 2026
The incident history is now a timeline that gives you a dense, chronological record of response events, team actions, and the time between them.
- Vertical Event Timeline: Incident history shows as a vertical timeline with one row per event. Each row has a colored marker, a bold action title, the user who triggered the action, and inline details.
- Day Separators and Gaps: A divider row marks the start of each day and shows the weekday. When a minute or more passes between two events, the timeline adds a row such as "5m later" so you can spot pauses during triage.
- Compact Responder Rows: The timeline saves vertical space during large incidents. On-call events show up to three responder avatars, team events show up to two teams, and acknowledgments show as an icon.
- Live Updates: Events that arrive while you have the incident open slide into the timeline.
- Standardized Plain-Text Labels: Incident history, notification logs, integration logs, routing logs, and edit histories now use the same plain-text action labels, which keeps audit trails consistent and easy to read.
| Element | Behavior |
|---|---|
| Day separator | One row per day, with the weekday |
| Gap row | Shown when one minute or more passes between events |
| On-call avatars | Up to three per row, more visible per click |
| Teams | Up to two per row, more visible per click |
| Acknowledgment | Shown as an icon |
More updates
-
New
JSON Payloads and Long Incident Attributes
Long JSON attributes now show as syntax-highlighted code, with a switch to a tidier label view, and long text from integrations renders as markdown.
-
New
Improved Incident Actions: Comment with Any Action
Add a comment to any incident action, including snooze, bulk snooze, and Snooze similar, so the reason behind each status change stays on the incident.
Published