Improved Incident Actions: Comment with Any Action
Add a comment to any incident action, including snooze, bulk snooze, and Snooze similar, so the reason behind each status change stays on the incident.
Published: Tuesday, 10 November 2026
Responders can now add context to any status change, so the reason behind each transition stays on the incident.
- Comment with Any Action: Every incident action now offers a
<Action> with comment…option. Additionally, the comment dialog shows one button per action, so you write your message first and then choose which state change to apply. - Comments on Snooze: You can add an optional comment whenever you snooze an incident. This works for single incidents, bulk snooze, and the Snooze similar action. All Quiet records the note on the Snoozed event in the incident history.
- Comment Character Limits: Comments accept up to 1,920 characters, enough room for handoffs, first triage notes, and remediation steps.
| Where | Comment | Limit |
|---|---|---|
| Single incident actions | Optional, written before you pick the action | 1,920 characters |
| Snooze, bulk snooze, Snooze similar | Optional, stored on the Snoozed event | 1,920 characters for single incidents |
| Bulk actions | Optional, applied to every selected incident | 1,920 characters |
More updates
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New
Incident History and Audit Log Updates
Incident history is now a vertical timeline with day separators, gap rows between events, compact responder rows, and consistent action labels across all logs.
-
New
New Bulk Actions and Incident List Updates
The incident list adds Shift-click range selection, bulk comments with actions, bulk unarchive in the archived view, and a preview of each incident's latest interaction.
Published