New Bulk Actions and Incident List Updates

We've added Shift-click range selection, bulk actions that follow your current view, and previews of each incident's latest interaction to the All Quiet incident list to speed up triage across teams.

Selecting Incidents

• Header Selection Bar: The multi-select bar sits directly inside the table header. It shows how many incidents you selected and has a button to clear the selection.
• Shift-Click Selection: Click an incident row, then hold Shift and click another row to select the whole range. Rows you left out of an earlier selection stay unselected. Deselecting works the same way.
• Filter-Driven Selection Resets: Changing a filter clears your selection, so a bulk edit never reaches incidents that dropped out of the current query.

Bulk Actions

• Bulk Comments with Actions: Write one comment for several incidents and apply a state change at the same time, such as Resolve & Comment.
• Context-Aware Bulk Unarchive: Bulk actions follow your active view. In the archived view, you can select several incidents and unarchive them in one step.
• Faster Bulk Menus: The bulk actions menu opens faster, which helps during high-volume incident spikes.

Incident List and Dashboard

• Latest Interaction Previews: The incident list and the dashboard show the most recent interaction for each incident, including a one-line preview of the latest comment.
• Restyled Status Badges: The Archived and Snoozed badges have an updated design that is easier to tell apart at a glance.