Set Routing Priority With Drag-and-Drop Order

Custom routing order lets you control the exact sequence All Quiet uses to evaluate incident routings. By prioritizing specific rules, you guarantee predictable incident automation and ensure your teams receive only critical alerts.

Key Benefits and Details

How It Works

1. Navigate to your Routing list.
2. Click and hold the drag handle on the left side of a routing.
3. Drag the routing up or down to set its priority.
4. Release the handle. The system saves the order automatically.
5. All Quiet processes these routings from top to bottom instead of alphabetically.
6. Routings without a custom position appear after your ordered list, sorted by name.

Limitations and Security

To maintain reliable alert flows:

• You need more than one routing to reorder the list.
• You need edit access to every routing present in the view.
• You cannot reorder provisioned routings.