New Relic Salesforce Integration

Create Salesforce issues from New Relic alerts automatically.

Alert ⚠️

Create & Sync Case

Alert ⚠️

Create & Sync Case

The New Relic Salesforce integration connects New Relic to Salesforce through All Quiet. When New Relic sends an alert, All Quiet creates an incident, notifies the on-call engineer and opens a matching Salesforce item. Setup takes a few minutes: send New Relic alerts to your All Quiet webhook URL, then connect Salesforce in All Quiet.

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How the New Relic Salesforce integration works

1

Send New Relic alerts to All Quiet. Create an inbound integration of type New Relic in All Quiet and add the webhook URL in New Relic.
New Relic setup guide
2

Connect Salesforce in All Quiet. Create an outbound integration of type Salesforce.
Salesforce setup guide
3

All Quiet creates an incident, notifies the on-call engineer and opens a matching Salesforce item.

What you get

Repeated New Relic alerts grouped into one incident
Salesforce items created from incidents
No copy and paste between tools
Updates synced in both directions

FAQ

How do I connect New Relic to Salesforce?

Create an inbound integration for New Relic in All Quiet and add its webhook URL in New Relic. Then create an outbound integration for Salesforce. The New Relic setup guide and the Salesforce setup guide on docs.allquiet.app walk through each step.

What does All Quiet add between New Relic and Salesforce?

All Quiet turns each New Relic alert into an incident, notifies the engineer on call, escalates if nobody responds and keeps a record of the incident. Salesforce receives the incident with that context.

Can I try the New Relic Salesforce integration for free?

Yes. Start a free trial of All Quiet and connect New Relic and Salesforce during the trial.

Where is my data hosted?

All Quiet is a European incident management platform: built in Berlin, with selectable EU data residency in Frankfurt, GDPR compliance, and ISO 27001 certification. Alert data for EU customers is stored and processed in Frankfurt. That matters for on-call specifically because alert and escalation data routinely contains production system details.