Prometheus Alertmanager Salesforce Integration

Create Salesforce issues from Prometheus Alertmanager alerts automatically.

Prometheus Alertmanager

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Salesforce

The Prometheus Alertmanager Salesforce integration connects Prometheus Alertmanager to Salesforce through All Quiet. When Prometheus Alertmanager sends an alert, All Quiet creates an incident, notifies the on-call engineer and opens a matching Salesforce item. Setup takes a few minutes: send Prometheus Alertmanager alerts to your All Quiet webhook URL, then connect Salesforce in All Quiet.

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How the Prometheus Alertmanager Salesforce integration works

  1. 1

    Send Prometheus Alertmanager alerts to All Quiet. Create an inbound integration of type Prometheus Alertmanager in All Quiet and add the webhook URL in Prometheus Alertmanager.

    Prometheus Alertmanager setup guide
  2. 2

    Connect Salesforce in All Quiet. Create an outbound integration of type Salesforce.

    Salesforce setup guide
  3. 3

    All Quiet creates an incident, notifies the on-call engineer and opens a matching Salesforce item.

What you get

  • Repeated Prometheus Alertmanager alerts grouped into one incident
  • Salesforce items created from incidents
  • No copy and paste between tools
  • Updates synced in both directions

FAQ

How do I connect Prometheus Alertmanager to Salesforce?

Create an inbound integration for Prometheus Alertmanager in All Quiet and add its webhook URL in Prometheus Alertmanager. Then create an outbound integration for Salesforce. The Prometheus Alertmanager setup guide and the Salesforce setup guide on docs.allquiet.app walk through each step.

What does All Quiet add between Prometheus Alertmanager and Salesforce?

All Quiet turns each Prometheus Alertmanager alert into an incident, notifies the engineer on call, escalates if nobody responds and keeps a record of the incident. Salesforce receives the incident with that context.

Can I try the Prometheus Alertmanager Salesforce integration for free?

Yes. Start a free trial of All Quiet and connect Prometheus Alertmanager and Salesforce during the trial.

Where is my data hosted?

All Quiet is a European incident management platform: built in Berlin, with selectable EU data residency in Frankfurt, GDPR compliance, and ISO 27001 certification. Alert data for EU customers is stored and processed in Frankfurt. That matters for on-call specifically because alert and escalation data routinely contains production system details.

Leverage Prometheus Alertmanager and Salesforce with All Quiet. Minimize Your Mean Time to Resolution.

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