Twilio Confluence Integration

Log Twilio incidents in Confluence without manual work.

Call or Voicemail

Prepare Post-Mortem

Call or Voicemail

Prepare Post-Mortem

The Twilio Confluence integration connects Twilio to Confluence through All Quiet. When Twilio sends an alert, All Quiet creates an incident, notifies the on-call engineer and writes the incident record to Confluence. Setup takes a few minutes: send Twilio alerts to your All Quiet webhook URL, then connect Confluence in All Quiet.

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How the Twilio Confluence integration works

1

Send Twilio alerts to All Quiet. Create an inbound integration of type Twilio in All Quiet and add the webhook URL in Twilio.
Twilio setup guide
2

Connect Confluence in All Quiet. Create an outbound integration of type Confluence.
Confluence setup guide
3

All Quiet creates an incident, notifies the on-call engineer and writes the incident record to Confluence.

What you get

Hotline calls via Twilio routed to the on-call engineer
Incident records in Confluence without copy and paste
A ready starting point for your incident review

FAQ

How do I connect Twilio to Confluence?

Create an inbound integration for Twilio in All Quiet and add its webhook URL in Twilio. Then create an outbound integration for Confluence. The Twilio setup guide and the Confluence setup guide on docs.allquiet.app walk through each step.

What does All Quiet add between Twilio and Confluence?

All Quiet turns each Twilio alert into an incident, notifies the engineer on call, escalates if nobody responds and keeps a record of the incident. Confluence receives the incident with that context.

Can I try the Twilio Confluence integration for free?

Yes. Start a free trial of All Quiet and connect Twilio and Confluence during the trial.

Where is my data hosted?

All Quiet is a European incident management platform: built in Berlin, with selectable EU data residency in Frankfurt, GDPR compliance, and ISO 27001 certification. Alert data for EU customers is stored and processed in Frankfurt. That matters for on-call specifically because alert and escalation data routinely contains production system details.