Blog Authors
Christine Feeney
Incident Management & SRE Technical Writer
Christine Feeney is a technology writer specializing in incident management and SRE practices. She writes practical technical guides that help DevOps teams optimize on-call scheduling, manage complex integrations, and resolve incidents faster. Christine combines technical depth with direct, clear prose to give engineering organizations the actionable insights they need to maintain system reliability, security, and uptime.
Articles
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New Perspectives Christine Feeney
How PagerDuty Quietly Pushes Startups into Higher Price Tiers and Why it Feels Like an Enterprise Tax
Most startups start on PagerDuty's cheapest tier—until the renewal quote arrives and the numbers don't match the narrative. Here's why feature gates feel like an enterprise tax, and what transparent pricing looks like instead.
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New Perspectives Christine Feeney
How Alert Routing & Grouping Power Lean Incident Management Platforms
One database blip, thousands of identical alerts. Learn how deduplication keys and alert grouping turn alert storms into one actionable incident—and how All Quiet stays quiet until something truly new happens.
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New Perspectives Christine Feeney
How to Set Up Follow-the-Sun On-Call
Spread on-call across APAC, EMEA, and AMER so no one works nights. This guide covers time-zone handoffs, DST traps, and automated rotations that keep coverage humane.
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New Perspectives Christine Feeney
Understanding the Incident Management Software & On-Call Lifecycle
On-call, incident response, and incident management are three different stages of the reliability lifecycle. This guide maps the SRE Trinity from first alert to long-term improvement.
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Perspectives Christine Feeney
Top 5 PagerDuty Alternatives 2026
PagerDuty renewals stinging? Compare All Quiet, incident.io, Grafana IRM, Zenduty, and JSM. Pricing, IaC, noise reduction, and who each tool is really for in 2026.
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Perspectives Christine Feeney
On-Call is the daily business; Incident Management is a Philosophy
If your on-call strategy is just "make it louder," you need a system, not a shinier pager. On-call is the who; incident management is the how.
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Perspectives Christine Feeney
PagerDuty’s 83% Stock Drop Since 2019 and What We Learned from It in 2026
There’s nothing like a good old fashioned budget review to remind you what you’re actually spending money on… and how much of it.
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Blog Christine Feeney
Top Incident Management Solutions: Best Incident Management Software in 2026
Modern teams aren't struggling because they lack data, but because they're drowning in it. Here's how the top incident management tools in 2026 stack up.
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