Blog Authors
Christine Feeney
Incident Management & SRE Technical Writer
Christine Feeney is a technology writer specializing in incident management and SRE practices. She writes practical technical guides that help DevOps teams optimize on-call scheduling, manage complex integrations, and resolve incidents faster. Christine combines technical depth with direct, clear prose to give engineering organizations the actionable insights they need to maintain system reliability, security, and uptime.
Articles
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New Opsgenie Migration Christine Feeney
5 Opsgenie Alternatives to Choose From (That Aren't Jira Service Management) Before the 2027 Shutdown
Opsgenie shuts down in April 2027 and Atlassian wants you in JSM. Compare five alerting-first alternatives — All Quiet, PagerDuty, ilert, Squadcast, and Zenduty — on feature parity, import support, and who each one is actually for.
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New Product Guides & Tutorials Christine Feeney
Runbook vs Playbook: Differences, Templates and a Worked Example
Runbooks tell you what to type. Playbooks tell you who is doing what, and when. Copy-paste templates, a filled-in runbook, and a worked SEV1.
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New Perspectives Christine Feeney
The 5 Best PagerDuty Alternatives for Small Teams in 2026
Five PagerDuty alternatives for a 10-person team — compared on starting price, alerting channels, bundled features, and how hard it is to leave PD.
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New Perspectives Christine Feeney
The 5 Best Live Call Routing Software Solutions 2026
Five live call routing tools that connect inbound hotlines to the engineer who's actually on rotation — compared on schedule awareness, number provisioning, escalation, pricing, and mobile UX.
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New Perspectives Christine Feeney
The 5 Best On-Call Management Software Tools in 2026
Five on-call tools that actually make rotations manageable in 2026 — compared on scheduling, escalations, alert channels, integrations, pricing, and mobile UX.
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Security & Compliance Christine Feeney
Incident Management via Terraform: Building Immutable Audit Trails with Code
Who changed the escalation chain? When UI edits diverge from Terraform state, your incident platform lives in two realities. Here's how locking the UI read-only turns Git history into the audit trail auditors actually want.
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Opsgenie Migration Christine Feeney
Opsgenie Alternatives for Alert Mapping and Payload Extractions (2026)
Opsgenie's field extraction drifted into JSM—and Slack filled with raw JSON. Compare All Quiet, PagerDuty, Better Stack, and Opsgenie/JSM on code-free mapping, regex, Slack formatting, and Terraform.
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Opsgenie Migration Christine Feeney
3 Best Opsgenie Alternatives for Standalone SRE Teams (2026)
Opsgenie grew into JSM—and standalone SRE teams are looking elsewhere. Compare All Quiet, PagerDuty, and incident.io on Terraform, speed, noise reduction, and what actually matters when you leave Opsgenie.
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Perspectives Christine Feeney
How PagerDuty Quietly Pushes Startups into Higher Price Tiers and Why it Feels Like an Enterprise Tax
Most startups start on PagerDuty's cheapest tier—until the renewal quote arrives and the numbers don't match the narrative. Here's why feature gates feel like an enterprise tax, and what transparent pricing looks like instead.
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Perspectives Christine Feeney
How Alert Routing & Grouping Power Lean Incident Management Platforms
One database blip, thousands of identical alerts. Learn how deduplication keys and alert grouping turn alert storms into one actionable incident—and how All Quiet stays quiet until something truly new happens.
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Perspectives Christine Feeney
How to Set Up Follow-the-Sun On-Call
Spread on-call across APAC, EMEA, and AMER so no one works nights. This guide covers time-zone handoffs, DST traps, and automated rotations that keep coverage humane.
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Perspectives Christine Feeney
Understanding the Incident Management Software & On-Call Lifecycle
On-call, incident response, and incident management are three different stages of the reliability lifecycle. This guide maps the SRE Trinity from first alert to long-term improvement.
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Perspectives Christine Feeney
Top 6 PagerDuty Alternatives 2026
PagerDuty renewals stinging? Compare All Quiet, incident.io, Rootly, Better Stack, Grafana IRM, and FireHydrant on pricing, IaC, noise reduction, Slack workflows, and who each tool is really for in 2026.
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Perspectives Christine Feeney
On-Call is the daily business; Incident Management is a Philosophy
If your on-call strategy is just "make it louder," you need a system, not a shinier pager. On-call is the who; incident management is the how.
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Perspectives Christine Feeney
PagerDuty’s 83% Stock Drop Since 2019 and What We Learned from It in 2026
There’s nothing like a good old fashioned budget review to remind you what you’re actually spending money on… and how much of it.
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Blog Christine Feeney
Top Incident Management Solutions: Best Incident Management Software in 2026
Modern teams aren't struggling because they lack data, but because they're drowning in it. Here's how the top incident management tools in 2026 stack up.
Browse all posts on the All Quiet blog.
Updated August 28, 2026