Engineering Perspectives on Incident Management
This category shares viewpoint articles on engineering culture, operational strategy, and team design, with practical ideas for building calmer and more effective incident response organizations.
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Perspectives Thursday, 04 September 2025Nano Testing: Why Scaling Down Makes Your Cloud Stronger
🧪 Cloud Infrastructure allows also to scale DOWN :)
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Perspectives Sunday, 20 July 2025What is dynamitegroup.net? The Bizarre Experience of Automated Google Chat App Review
🤖 Ever received an email from bot-review1@dynamitegroup.net that looks like spam but turns out to be Google's review team? Here's our surreal experience with Google Chat App review process.
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Perspectives Tuesday, 03 December 2024Getting Started with Incident Management as a Small Team
👩👧👦 When you’re a small team, incident management processes often end up as an afterthought. But even early on, how you respond to incidents matters more than you might think.
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Perspectives Monday, 02 December 2024How All Quiet Helps Remote Teams Handle Incidents During Work and After Hours
🧑💻 Handling incidents is one of the trickiest parts of working in a remote setup. Teams often span multiple time zones, rely on different tools, and deal with notifications competing for attention during critical moments.
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Perspectives Saturday, 30 November 2024Why Incident Management is Essential For a Successful 'Fail-Forward' Strategy
👨🚒 Failure in software development is a given. What separates the best teams from the rest is not avoiding failure altogether — it’s how they handle it when it happens.
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Perspectives Wednesday, 16 October 2024Why Developer Experience Matters
😬 You know the drill - everyone wants great software. Fast, reliable, and smooth, right?
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Perspectives Wednesday, 09 October 2024Why On-Call Keeps Your Business Going
🤷♂️ Let's be real: Nobody wants to be on-call.
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Perspectives Thursday, 26 September 2024How to Maximize Your ROI with Incident Management Tools
💸 The cost of one hour downtime averages between a mind-blowing $100k-$250k. WHAT?!
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Perspectives Tuesday, 13 August 2024The Advantages of Bootstrapping: How All Quiet Offers Unbeatable Value-For-Money Incident Management
🥾 In Germany, we like to say: “Kaufst du billig, kaufst du zweimal”, which basically translates to something like “If you buy cheap, you buy twice.” But is this necessarily true? Is it always quality vs. affordability?
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Perspectives Friday, 14 June 2024Incident Management is a Time Thief Unless You got the Right Tools
⏱️ In tech, effective incident management is crucial to ensure business continuity and minimize downtime. However, without the proper tools, this process can become a significant time thief, draining valuable resources and impacting overall productivity. Here's why:
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Perspectives Thursday, 06 June 2024Why Alerting Tools Reduce Stress for Stakeholders
🧘 Incident Management tools seem counterintuitive for reducing stress. After all, as a tech lead, getting a wake-up call at 2 a.m. because your server is down doesn't exactly improve your wellness in the first place.
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Perspectives Friday, 14 July 2023Incident Escalation Unveiled: Tales from the Trenches and the Power of All Quiet
Discover how All Quiet's cutting-edge incident management platform revolutionizes the resolution process. Gain insights into streamlined communication and automated escalation policies.
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Perspectives Monday, 27 March 2023Open-Source Message Queueing using C# and MongoDB
📭 Learn how we built a simple and reliable message queueing system in C# for All Quiet, using MongoDB as the database. It's open-source and available as a NuGet package.
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Perspectives Saturday, 18 March 2023Productive teams stay calm; stressed teams struggle
😌 Why calm software engineering teams are more productive than stressed teams and how dedicated communication channels can help to foster this calmness.
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Perspectives Monday, 27 February 2023Why we created a new incident escalation platform
👋 Hi, I am Mads Quist, and I'd like to share with you what motivated me to create All Quiet, a new platform for software engineering teams to collaborate on incidents.
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